Author Topic: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?  (Read 25071 times)

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Offline Shipwreck

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Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off? See What Local News Crew Caught on Video



Quote
A local news station put several vehicle repair shops in the Houston area “to the test” by sending an undercover producer to pose as a customer. The vehicle that the news station used had only two minor problems: “marginal” coolant and a disconnected hose that could be fixed with a screwdriver.

A local family-owned car shop inspected the rest of the vehicle thoroughly to ensure there were no other underlying problems.

When KPRC-TV took the vehicle to Klein Car Care, the undercover producer was reportedly told, “you’re lucky you didn’t blow your head gasket.” The mechanic then listed off nearly $1,500 worth of repairs that he said the vehicle needed.

http://www.theblaze.com/stories/2015/04/24/do-you-ever-wonder-if-your-vehicle-repair-shop-is-ripping-you-off-see-what-local-news-crew-caught-on-video/

Offline Jeb_66

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #1 on: April 25, 2015, 10:24:55 AM »
Yep, we're all crooks.









Actually, this kind of crap is why people always assume they are being screwed. I'd throat punch these guys for contributing to the bad name. Bad mechanics hurt the industry. I don't know why people think, "I suck at everything else, guess I'll just work on cars." 
Jeb
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Have you ever looked around at the group of people you are in and thought, "If the Zombie Apocalypse happens right now, this is what I have to work with."?

"...........Not that I'm into hugging dudes..........." 

Online TXAZ

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #2 on: April 25, 2015, 12:42:09 PM »
Yep, we're all crooks.


Actually, this kind of crap is why people always assume they are being screwed. I'd throat punch these guys for contributing to the bad name. Bad mechanics hurt the industry. I don't know why people think, "I suck at everything else, guess I'll just work on cars."

Unfortunately, those stereotypes live on, like:

And as a (current) state bureaucrat: We are all lazy, politically conniving, incompetent, ingrateful, do nothing's who suckered you tax payers into giving us an unsustainable retirement funding scheme that Texas can't afford in another 5-10 years.

As a (former) federal government contractor: We were only there to write proposals for crap you as taxpayers don't want or need (but built plants in crappy locations with 1000+ minimum wage jobs, to get ranking congressional thugs to force the government to buy our crap) make obscene profits To take Generals and their families on expensive cruises so they will sign the contracts and also become the sales guy for the next crop of $$$$$$ contracts.

As a member of the former waiter's union,  we drank from then spit in every drink, ate a bite from every spaghetti order and steak, double swiped your credit card and overcharged the bill, helped you get the girl on your first date with her totally crocked (for an extra $50 in cash) :)  then swore to her dad 2 days later when he called steaming that she was as sober as a priest when she left ;)

As a future print or TV reporter we will all be able to do a sensational story on all the people that have wronged us over our lives, with no fear of recourse or legal action.  Truth optional.

Did I miss anything or anyone?
(And that was sarcasm for the humor impaired)

Life isn't fair, some of this crap you just have to roll with and stand up straight. 

Offline Shipwreck

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #3 on: April 25, 2015, 02:28:10 PM »
In the 1990s when I first moved here to College Station, I went to this little gas station for oil changes. The guy kept finding a split/torn CV Joint boot cover all the time. It was like a $75 or so fix at the time. It seemed like every other visit I kept getting it. Now, itw asn't that uncommon of a thing back then - but that often? Anyway, I quit going to him, and NEVER had it happen again.

Then, I eventually saw one of these undercover videos on 22 or a similar show - showing how a mechanic can have a razor blade between his fingers and can slide thru it in a second while walking under the car on a lift. In fact, the video caught the guy on the tv show doing that. I am sure that this guy at the small station I went to was doing that as well.

It does happen.

Offline TexanVeteran6113

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #4 on: April 25, 2015, 04:42:04 PM »
Yeah no kiddin, I once saw this mechanic (now the place is out o business) use a roll of toilet paper as an air filter.... sure enough watched him (when I was supposed to be watching the mech on my car) take out the filter (looked like a KN) and threw the big roll of TP right on in there and seal it up...smh I wish I was kidding! I never went there again. And yes I did ask the guy what he was doing with that TP.. he said the car was a friends and that TP works just as well as a filter....I must have had this worried look cause the guy said we don't do that with customers cars...

Bad apples are all over.. even in my own field. But hey if you want to avoid every bad apple you better learn to do a lot of things yourself!  :th_thicon_lol:
We're coming in hot to the LZ, door gunners clear the brush!

Offline Ironhorseromo

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #5 on: April 27, 2015, 10:31:45 AM »
My mechanic is OKAY...but he's gets the job done at a reasonable price. 😉
Life's tough. Life's tougher when you're stupid!

Offline Shipwreck

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #6 on: April 27, 2015, 10:32:36 AM »
My mechanic is OKAY...but he's gets the job done at a reasonable price. 😉

I wouldn't trust that guy if I were you.  :th_thicon_lol:

You better put the whole thing on youtube next time.  :th_thicon_question:

Offline Ceejmo

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #7 on: April 27, 2015, 10:44:22 AM »
Yep, we're all crooks.
...
...
Actually, this kind of crap is why people always assume they are being screwed. I'd throat punch these guys for contributing to the bad name. Bad mechanics hurt the industry. I don't know why people think, "I suck at everything else, guess I'll just work on cars."


See, it's not just the cops that get a bad rap because of the few idiots.
It's hard to free people from the chains of stupidity when they wear them like jewelry.
Freedom or free stuff, you only get one.

Offline Jeb_66

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #8 on: April 27, 2015, 12:36:59 PM »
True dat. I keep that in mind when I defend them.
Jeb
"Keep your booger hook off the bang switch!"
Have you ever looked around at the group of people you are in and thought, "If the Zombie Apocalypse happens right now, this is what I have to work with."?

"...........Not that I'm into hugging dudes..........." 

Online Tarosean

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #9 on: April 28, 2015, 11:41:53 AM »
even thou my mechanic costs double what others in the area charge. I trust him completely.

Offline TexanVeteran6113

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #10 on: April 28, 2015, 03:35:55 PM »
even thou my mechanic costs double what others in the area charge. I trust him completely.

A trust worthy mechanic is priceless!
We're coming in hot to the LZ, door gunners clear the brush!

Offline Shipwreck

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #11 on: April 28, 2015, 04:15:21 PM »
even thou my mechanic costs double what others in the area charge. I trust him completely.

A trust worthy mechanic is priceless!

Or he charges 2x as much for 1/2 the work  :th_thicon_lol:

Offline Leaveammoforme

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #12 on: April 28, 2015, 06:29:14 PM »
I was a mechanic on public vehicles for years. I 100% hated every moment of it. I carried ASE Master Auto Tech & Advanced Engine Specialist (L1) certifications.

Having the L1 certification allowed whatever shop I worked at to do (what I called) 'Welfare Repairs'.  If a low income family had a piece of junk neglected vehicle that failed emissions testing the state would pay up to $600 towards fixing the problem and getting vehicle to pass.

Of course $600 would rarely be enough to correctly fix the vehicle. In these cases the vehicle owner would be responsible for any additional costs of which I never had ONE person approve. The only options then would be to retire the vehicle or 'fix' it under $600. The state would give vehicle owner $1500 towards some other hunk of crap car if owner decided to retire POS #1.

 I installed many Exhaust filters to get vehicles to pass emissions at that moment only. No chance they would pass again next year. By 'Exhaust Filters' I mean Catalytic Converters that should last a lifetime on a properly tuned engine. On a improperly running/tuned engine a Catalytic Converter will be overworked and burned up shortly. I call Catalytic Converters 'exhaust filters' when they are replaced without fixing the issue that killed them. Frustrating to say the least.

On normal repairs it seemed like I had to constantly fight the 'Mechanics are crooks' garbage. Fix a Check Engine light and light comes back on for a different problem 9 months later. Customer then wants to know what I did wrong to not fix the light. I would explain that there are literally 1500 different reasons why that light could be on. Didn't matter, I screwed them.

My favorite punch myself in the face situation was on a 2000 Tahoe that broke the A/C belt. I explained to the customer that the belt broke because his compressor momentarily locked up which was a common problem.
In the long run he would need to replace the compressor. I then explained that I could install a new belt and his A/C may work a week or a year just depends on when compressor locks again. But I made a point to explain the belt broke due to a faulty compressor.

When hit with a $50 belt estimate or a $700 compressor estimate he quickly signed off on the belt. A month later he was back with the belt broken again. He proceeded to tell me that another shop said I ruined his compressor by installing a non AC Delco belt.

I refuse to ever work on public vehicles ever again. Fleet or Manufacturer only for me.  No more stories about what someone's brother thinks. No more stories about what some other idiotic,  highschool drop out, meth head shop said.

And in spirit of this thread, I know longer have to hear from every single customer when 20/20,, Channel 4 or billiybobsblog go to a second rate meth head shop and they tried to screw them.

Diagnose it, order parts, fix it and go home not pissed off. Love it.

Offline TexanVeteran6113

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #13 on: April 28, 2015, 06:48:59 PM »
I was a mechanic on public vehicles for years. I 100% hated every moment of it. I carried ASE Master Auto Tech & Advanced Engine Specialist (L1) certifications.

Having the L1 certification allowed whatever shop I worked at to do (what I called) 'Welfare Repairs'.  If a low income family had a piece of junk neglected vehicle that failed emissions testing the state would pay up to $600 towards fixing the problem and getting vehicle to pass.

Of course $600 would rarely be enough to correctly fix the vehicle. In these cases the vehicle owner would be responsible for any additional costs of which I never had ONE person approve. The only options then would be to retire the vehicle or 'fix' it under $600. The state would give vehicle owner $1500 towards some other hunk of crap car if owner decided to retire POS #1.

 I installed many Exhaust filters to get vehicles to pass emissions at that moment only. No chance they would pass again next year. By 'Exhaust Filters' I mean Catalytic Converters that should last a lifetime on a properly tuned engine. On a improperly running/tuned engine a Catalytic Converter will be overworked and burned up shortly. I call Catalytic Converters 'exhaust filters' when they are replaced without fixing the issue that killed them. Frustrating to say the least.

On normal repairs it seemed like I had to constantly fight the 'Mechanics are crooks' garbage. Fix a Check Engine light and light comes back on for a different problem 9 months later. Customer then wants to know what I did wrong to not fix the light. I would explain that there are literally 1500 different reasons why that light could be on. Didn't matter, I screwed them.

My favorite punch myself in the face situation was on a 2000 Tahoe that broke the A/C belt. I explained to the customer that the belt broke because his compressor momentarily locked up which was a common problem.
In the long run he would need to replace the compressor. I then explained that I could install a new belt and his A/C may work a week or a year just depends on when compressor locks again. But I made a point to explain the belt broke due to a faulty compressor.

When hit with a $50 belt estimate or a $700 compressor estimate he quickly signed off on the belt. A month later he was back with the belt broken again. He proceeded to tell me that another shop said I ruined his compressor by installing a non AC Delco belt.

I refuse to ever work on public vehicles ever again. Fleet or Manufacturer only for me.  No more stories about what someone's brother thinks. No more stories about what some other idiotic,  highschool drop out, meth head shop said.

Diagnose it, order parts, fix it and go home not pissed off. Love it.


Ha! Yeah, ya know it is kinda the same working for a local computer repair shop... someones 12 yr old always knows what the problem is and how I should fix it... LMAO
We're coming in hot to the LZ, door gunners clear the brush!

Offline Countryside

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Re: Do You Ever Wonder If Your Vehicle Repair Shop Is Ripping You Off?
« Reply #14 on: April 30, 2015, 08:42:25 PM »
My mechanic has to treat me right.  I know where he lives and I installed his satellite TV system.  If he messes with me I know how to mess with his TV system.  :icon_wink:
Not really...my mechanic is a good mechanic, friend and fellow church member.

Offline Jeb_66

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We get customers from time to time that bring their own parts and start out with "Well Autozone pulled the code and............"   :facepalm:  At first we tried to explain how codes work.  Then we tried to explain that parts counter guys aren't mechanics.  9 out of 10 refuse to pay for a diagnostic since "Autozone did it for free" and just want the parts put on.  So, we stopped explaining, we just do it.  I slap your parts on there and give it back.  When the problem isn't solved (at least 75% of the time) they get pissed.  I tell them to take it back to Autozone for another free diagnostic.  It amazes me.  I can explain it to you, but I can't understand it for you.  That's like telling the doctor what surgery to preform because Web MD said so.   :facepalm: 
Jeb
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Have you ever looked around at the group of people you are in and thought, "If the Zombie Apocalypse happens right now, this is what I have to work with."?

"...........Not that I'm into hugging dudes..........." 

Offline Ironhorseromo

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Lol
Life's tough. Life's tougher when you're stupid!

Offline Shipwreck

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We get customers from time to time that bring their own parts and start out with "Well Autozone pulled the code and............"   :facepalm:  At first we tried to explain how codes work.  Then we tried to explain that parts counter guys aren't mechanics.  9 out of 10 refuse to pay for a diagnostic since "Autozone did it for free" and just want the parts put on.  So, we stopped explaining, we just do it.  I slap your parts on there and give it back.  When the problem isn't solved (at least 75% of the time) they get pissed.  I tell them to take it back to Autozone for another free diagnostic.  It amazes me.  I can explain it to you, but I can't understand it for you.  That's like telling the doctor what surgery to preform because Web MD said so.   :facepalm:

Be quiet Jeb and give me the damn diagnostic code for that

 :th_thicon_lol: :th_thicon_lol: :th_thicon_lol: :th_thicon_lol: :th_thicon_lol: :th_thicon_lol: :th_thicon_lol:

Offline Jeb_66

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P0601.
Jeb
"Keep your booger hook off the bang switch!"
Have you ever looked around at the group of people you are in and thought, "If the Zombie Apocalypse happens right now, this is what I have to work with."?

"...........Not that I'm into hugging dudes..........." 

Offline riattta

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I have a 10 Cadillac Sts V-6.  It took 8 trips to 2 dealers and 1 private shop to get it fixed.  It was throwing the Same code P2099 every time I brought it in.  The 2nd dealer fixed it after 4 trips to him.  I paid over 1400 dollars to fix symptoms.1st dealer wanted to replace entire Fuel system at my cost from pump in tank to injectors . I did not have them do this because I thought it was a scam.  private shop replaced a spark plug (i thought that was a symptom )  but I am nothing but a shade tree mechanic.  after 4 trips to the 2nd dealer i replacement of a o2 sensor. the other 2 times some hoses.  I wont say what the dealer did a forth time to fix it. If anyone gets it right I will buy them a sick pack of their favorite beer.  One guess per person only licensed mechanics please.